How/Where do I choose my pin designs?
No worries! You will be able to select the pin designs you want after the campaign ends, via Backerkit surveys.
For now, please select the number of pins you want instead.
Last updated: January 05, 2025 07:25
Add-On FAQ: Can I add a plush to my pledge?
Yes! I am working with White Squirrel for fulfillment on this project, and because they also manage my day-to-day shop fulfillment, I’m happy to announce that they can also ship a selection of plush with your Backerkit rewards.
Currently, I am offering Crabapple, Pineapple Crab and Orange Crab as Add-Ons in very limited quantities.
Shipping & handling costs for plush are an additional fee per pledge, as below:
España (domestic): $2.00 per plush EU etc. $6.50 per plush USA: $4.50 per plush
Please note: Adding plush to a Crabby Pinpalooza tier pushes it into the next weight bracket and will incur an additional shipping cost of $12.
Last updated: January 10, 2025 07:44
Shipping FAQ: How much will shipping cost?
Shipping will be calculated and charged after the campaign is complete. However, here are rough estimates:
United States Packages headed to US addresses will cost an average of $9USD for 1-3 pins. They will be fulfilled by White Squirrel from their warehouse in Everett, WA.
Spain Packages within Spain cost 2-4USD for up to three pins.
Everywhere Else - AU/CAN/EU/JP/NZ Packages to non-US destinations will cost between $5-7USD for 1-3 pins. They will be fulfilled by Shelly (project creator), and sent from her home in Barcelona.
A full pricing chart is listed in the Shipping & Fulfillment section. Please read there for more details.
Last updated: January 22, 2025 04:12
Shipping FAQ: Which countries do you ship to?
We ship to all countries except those currently sanctioned by the USPS (Israel, Ukraine, Russia)
If your country is not listed above, please rest assured that we can ship to you. :)
Last updated: January 10, 2025 07:54
Shipping FAQ: Where do you ship from?
All US packages will be fulfilled by my shipping partner, White Squirrel, who are located in Washington state.
All other packages will be fulfilled by yours truly, and will ship from my home in Spain.
This allows me to offer much lower international shipping rates and I am excited to pass the savings along to you! :)
Last updated: January 10, 2025 07:54
Current Estimated Lock Order Date: March 2025
Current Estimated Shipping Date: June 2025
Last Updated At: 02/14/25What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.